Error: Device driver software was not successfully installed I built a new desktop computer and installed Vista x32 last summer. I have had no problems until recently, when I tried to plug in a friend's flash drive and Vista had problems installing the driver. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file. Disconnect your device from your computer, then restart your computer. Reconnect your device and open iTunes.
The Code 28 error is one of several Device Manager error codes. It's caused by a missing driver for that particular piece of hardware.
There is any number of reasons that a driver might not be installed for a device but your troubleshooting of the problem will be the same no matter the root cause.
Code 28 errors will almost always display exactly like this:
Details on Device Manager error codes like Code 28 are available in the Device Status area in the device's properties and will look pretty much like the image you see on this page.
Device Manager error codes are exclusive to Device Manager. If you see the Code 28 error elsewhere in Windows, chances are it's a system error code that you should not troubleshoot as a Device Manager problem.
The Code 28 error could apply to any hardware device in Device Manager but most Code 28 errors seem to affect USB devices and sound cards.
Any of Microsoft's operating systems could experience a Code 28 Device Manager error, including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and more.
How to Fix a Code 28 Error
- Restart your computer if you haven't done so already.
- There is always the slim chance that the Code 28 error you're seeing in Device Manager was caused by a fluke with Device Manager or in your BIOS. If that's the case, a reboot might fix the Code 28.
- Did you install a device or make a change in Device Manager just before you noticed the Code 28? If so, it's very possible that the change you made caused the Code 28 error.
- Undo the change, restart your PC, and then check again for the Code 28 error
- Depending on the changes you made, some solutions might include removing or re-configuring the newly installed device
- Rolling back the driver to the version prior to your update
- Using System Restore to undo recent Device Manager changes
- Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 28 error is the most likely solution to the problem.
- Make sure you install the drivers for the correct operating system. For example, if you're using Windows 10 64-bit, install the drivers designed for that specific version of Windows. Many Code 28 errors are caused by attempting to install the wrong drivers for a device. One way to be sure you're getting the right driver is to use a free driver updater tool.
- If the drivers won't update, try disabling your antivirus software during the update process. Sometimes these programs misinterpret your driver updating as malicious and block it.
- Install the latest Windows service pack. Microsoft regularly releases service packs and other patches for their operating systems, one of which may contain a fix for the cause of the Code 28 error.
- We know for sure that certain service packs for Windows Vista and Windows 2000 have contained specific fixes for some instances of the Code 28 error in Device Manager.
- Replace the hardware. As a last resort, you may need to replace the hardware that has the Code 28 error.
- It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.
If you still think there is still a software/operating system component to this Code 28 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. We don't recommend doing either of those more drastic options before you try replacing the hardware, but you may have to if you're out of other options.
Windows 10/8/7 has inbuilt driver support for a multitude of devices, but there are many hardware devices that require special drivers to work properly, and that’s why if a hardware that is installed in or attached to a computer doesn’t work properly, it’s often because of a driver problem. Software testing programs. I have tried to provide solutions to some common driver problems.
Fix Device Driver Problems in Windows
If you installed a new hardware device and it’s not working properly. These are several things you can try:
Device Driver Not Properly Installed License
- Make sure that the hardware device is compatible with your computer and with your version of Windows. If the device isn’t compatible, you will need to find the correct driver. Check the information that came with your device. You can also search for the device on the Windows Compatibility Center website. This website contains a comprehensive list of computers and devices that have been tested to work with Windows 7.
- Many devices require special drivers to work properly. Be sure that you have installed any software discs that came with the device.
- Restart the computer, restarting might be necessary if the driver requires it, or if the driver didn’t install correctly.
- If the device is a universal serial bus (USB) device, disconnect it and then plug it into a different USB port. Windows should detect the device and install the drivers and notify you if the device drivers didn’t install properly.
- Updated drivers might be available through Windows Update. When you check Windows Update, click View available updates to determine if an updated driver is available for your device. You may also check up on the manufacturer’s websites for updated Drivers.
My device used to work, but now it doesn’t. Whatsapp for htc windows phone.
These are several things you can try!
- Updated drivers might be available through Windows Update. When you check Windows Update, click View available updates to see if an updated driver is available for your device.
- If you can’t find a new driver through Windows Update or the manufacturer’s website, try reinstalling the software that came with the device, which might contain drivers.
You installed latest device drivers using Windows Update, and in future you want it to happen automatically:
![Device Device](https://www.drivethelife.com/uploadfiles/staticpage/guide-driver/overview-scan-result.png)
It’s important to set Windows to download and install updates automatically. But even if you have Windows Update set to automatically install important updates for your computer, it still might not be set to install all the updated drivers it finds for your hardware. To automatically get available driver updates for your hardware, set Windows to install recommended updates.
To set Windows to install recommended updates:
- Click to open Windows Update.
- In the left pane, click Change settings.
- Under Important updates, click an item in the list.You can decide which updates to automatically download and install.
- Under Recommended updates, select the Give me recommended updates the same way I receive important updates check box, and then click OK. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.
You can also allow anyone using your computer to install updates by selecting the Allow all users to install updates on this computer check box.
You can set Windows to automatically install important and recommended updates or important updates only. Optional updates aren’t downloaded or installed automatically. To get all available updates for your devices, periodically check Windows Update for optional updates.
If you feel the need, you can refer this post, to identify computer hardware problems.
Additional resources:
![Device Driver Not Properly Installed Device Driver Not Properly Installed](https://i.stack.imgur.com/pZeEs.png)
Device Driver Not Properly Installed Working
- List of Windows Device Manager Error Codes & their Solutions
- Identify computer hardware problems with Hardware Identify software.
TIP: Download this tool to quickly find & fix Windows errors automatically
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